News for 'Customer Focus Services'

'Challenge for us is resource management'

'Challenge for us is resource management'

Rediff.com21 Nov 2023

'The fact still remains that we will have to deliver, so the pressure is now on us to make sure we get our resources, our supplies lined up at acceptable costs.'

Vi plans to get back in the game but fundraising a challenge

Vi plans to get back in the game but fundraising a challenge

Rediff.com7 Feb 2023

Vodafone-Idea is working on a multi-pronged strategy to begin its long journey to get back in the game but much hinges on how much money it can raise following the government's decision to go for equity conversion last week. Based on discussions with sources aware of the company developments and with vendors, VIL's immediate plan is to invest in increasing 4G coverage to the level of its competitors. Currently, it covers a 1 billion population with 4G while its competitors cover 1.2 billion people.

As of now Mobikwik has no plans to enter banking space

As of now Mobikwik has no plans to enter banking space

Rediff.com8 Nov 2023

'We are focused on playing on our strengths, which are technology, and building a large profitable business by working with banks as well as non-banks and NBFCs for loans.'

Microsoft sues Indian company for technical support scam

Microsoft sues Indian company for technical support scam

Rediff.com31 Dec 2014

Microsoft is demanding a jury trial and seeking permanent injunction to restrain and enjoin the defendants from infringement of Microsoft's registered trademarks and from directly or indirectly engaging in false advertising or promotions regarding the quality or security of Microsoft software.

New railway minister promises to focus on safety

New railway minister promises to focus on safety

Rediff.com11 Nov 2014

The 61-year old is credited with initiating big-ticket reforms as power minister, including the Electricity Act of 2003, under then Prime Minister Atal Bihari Vajpayee.

Reliance net falls 15%; plans to raise Rs 20,000 cr

Reliance net falls 15%; plans to raise Rs 20,000 cr

Rediff.com20 Jan 2023

Reliance Industries Ltd on Friday reported a 15 per cent drop in its net profit to Rs 15,792 crore for the third quarter, according to a company's stock exchange filing. The net profit of Rs 15,792 crore in October-December 2022 compares to Rs 18,549 crore a year back.

World entering a highly disruptive green energy era, says Mukesh Ambani

World entering a highly disruptive green energy era, says Mukesh Ambani

Rediff.com7 Aug 2023

Reliance Industries (RIL's) annual report released on Sunday highlighted the company's focus on new energy solutions, with chairman and managing director (MD) Mukesh Ambani stating that the age of fossil fuels will not continue much longer. RIL has sought shareholders' approval to give Ambani another five-year term as MD till 2029 at nil salary. The recently demerged Jio Financial Services, which "will leverage the prowess of digital and retail businesses", was expected to be listed soon.

For Tata Sons, Air India is a passion and a national mission: Chandrasekaran

For Tata Sons, Air India is a passion and a national mission: Chandrasekaran

Rediff.com10 Aug 2023

Tata Sons chairman N Chandrasekaran on Thursday said the best of artificial intelligence and machine learning will be deployed at Air India and emphasised that the airline is not just another business for the group but a passion and a national mission. As Tata Group steers the transformation of loss-making Air India since taking control in January last year, Chandrasekaran said that he most of the time receives "caring criticism" about the airline that also further strengthens the commitment. Speaking at an event in the national capital where Air India's new brand identity and aircraft livery were unveiled, he said the focus is on upgrading all human resources aspects in the airline.

'We see strong momentum for the second half'

'We see strong momentum for the second half'

Rediff.com9 Nov 2023

'We will have a strong exit as our third quarter is strong.'

Why Election 2024 Is So Subdued...

Why Election 2024 Is So Subdued...

Rediff.com22 Apr 2024

'It's dull because this time the election is spread over such a long period.'

Talent Crunch Affects Bank's Cybersecurity Plans

Talent Crunch Affects Bank's Cybersecurity Plans

Rediff.com14 Dec 2023

'We are also conducting ongoing training and grooming at the branch level to pre-empt such cyberattacks.'

Bharti Airtel hikes entry-level plan in 7 circles to shore up Arpu

Bharti Airtel hikes entry-level plan in 7 circles to shore up Arpu

Rediff.com25 Jan 2023

Bharti Airtel on Tuesday announced that it has scrapped the minimum recharge plan of Rs 99 in seven circles -- Andhra Pradesh, Bihar, Himachal Pradesh, Karnataka, Northeast, Rajasthan, and Uttar Pradesh (West). In these circles, the price of the entry-level plan now would be Rs 155. This 57 per cent increase in Airtel's entry-level plan comes two months after the telco discontinued the Rs 99 plan in Haryana and Odisha in November last year.

Fixed broadband may trigger next leg of growth for Jio, Airtel: Analysts

Fixed broadband may trigger next leg of growth for Jio, Airtel: Analysts

Rediff.com28 Apr 2023

Shares of telecom services providers - Reliance Industries (parent of Reliance Jio), Bharti Airtel, and Vodafone Idea - have shed up to 23 per cent so far in the current calendar year as growth in the wireless subscriber segment begins to plateau amid higher tariffs and rising costs of smartphones. By comparison, the benchmark S&P BSE Sensex, and sectoral index BSE Telecom have dipped 1.8 per cent, and 12.6 per cent, respectively, ACE Equity data shows. However, analysts expect the trend to reverse soon as telecom services providers focus on the next leg of growth -- fixed broadband (FBB) segment.

'MSME, gold will grow faster than any other segment'

'MSME, gold will grow faster than any other segment'

Rediff.com10 Apr 2023

'The market has picked up for commercial vehicles. We are very close to pre-pandemic levels.'

TCS aims to achieve $50 bn revenue by 2030

TCS aims to achieve $50 bn revenue by 2030

Rediff.com8 Mar 2022

IT major TCS is planning to revamp the organisation structure to align with customers more closely, as it aims to achieve $50 billion (about Rs 3.89 lakh crore) revenue by 2030, a source aware of the development said on Tuesday. The company had garnered $25 billion in revenue in 2021. "TCS has now charted its roadmap and long-term strategy to reach the next $25 billion revenue. "It aims to get to $50 billion by the close of the decade," the source told PTI.

Flipkart eyes profitability ahead of IPO

Flipkart eyes profitability ahead of IPO

Rediff.com22 Jan 2024

Flipkart, the e-commerce company owned by Walmart, is intensifying its efforts to achieve profitability as it is eyeing a valuation of approximately $60 billion at the time of its initial public offering (IPO), now planned in 2025-2026, instead of this year, according to people familiar with the matter. The firm might consider listing in the US or any other geography, including India. The company, which counts the likes of Amazon and Reliance's JioMart among its competitors in India's burgeoning e-commerce market, had also contemplated launching an IPO in 2022-2023.

India is our main focus: Worldspace

India is our main focus: Worldspace

Rediff.com4 Jul 2006

Nasdaq-listed satellite radio service provider, Worldspace, has said it will expand content offering for Indian subscribers and focus on regional markets in its efforts to increase customers in the country.

Wipro looks beyond traditional tech services

Wipro looks beyond traditional tech services

Rediff.com22 Jan 2016

The IT services company is building underlying tech for connected cars

Coming Soon! UPI-Based ATMs

Coming Soon! UPI-Based ATMs

Rediff.com11 Oct 2023

The transition to UPI-based ATMs will be gradual, and consumers will not immediately switch to using standalone UPI ATMs overnight.

Primed for Prime Day, Amazon@10 goes from 100 product launches to 45,000

Primed for Prime Day, Amazon@10 goes from 100 product launches to 45,000

Rediff.com11 Jul 2023

E-commerce major Amazon will host Prime Day - its annual sale event - in India on July 15-16. The company will launch over 45,000 products from over 400 Indian and global brands. The announcement of the Prime Day event in India comes at a time when 900 workers at Amazon UK plan to strike for three days (July 11-13).

WiMax: MTNL to share revenue with franchise

WiMax: MTNL to share revenue with franchise

Rediff.com10 Aug 2009

MTNL intends to allow one successful bidder each in its licensed area of Delhi and Mumbai for the deployment and operation of its Wi-Max system on exclusive, revenue-sharing basis. The network proposed to be deployed should provide fully converged broadband data and voice services such as access to internet, VPN clients, QoS to individual subscribers and cell support video conferencing, the PSU in said its global expression-of-interest notice.

'I failed 2 start-ups and lost Rs 2 crores. Pls help'

'I failed 2 start-ups and lost Rs 2 crores. Pls help'

Rediff.com22 Nov 2023

rediffGURU Chandu Nair advises entrepreneurs and enterprises about how to create and build their business.

'Every airport in India is on our radar'

'Every airport in India is on our radar'

Rediff.com4 Mar 2023

'Domestic will remain very much the core of what IndiGo is.' 'But the emphasis in our next growth phase is going to be on the international side.'

Do You Have Cyber Insurance?

Do You Have Cyber Insurance?

Rediff.com15 Dec 2023

Cyber insurance policies cover ransomware attacks and the ensuing damages, including ransom payments, data restoration costs, forensic and other first-party costs, and loss of profit due to business interruption.

Have Zomato, Swiggy finally figured out the right recipe?

Have Zomato, Swiggy finally figured out the right recipe?

Rediff.com22 Dec 2023

Something is cooking in online food delivery. After 15 years of grappling with the demands of the business - read cash burn - Gurugram-based Zomato reported its first profit in the first quarter of 2023-24 (FY24). Not satiated, it reported a profit in the following quarter as well: Of Rs 36 crore in the second quarter compared to Rs 2 crore in the first. A year ago, in the second quarter of FY23, it had reported a loss of Rs 251 crore.

Ola shuts food and grocery delivery services

Ola shuts food and grocery delivery services

Rediff.com11 Mar 2016

Ola's rival Uber is trying to set up a local engineering centre in Bengaluru.

With Zepto Becoming First Unicorn of 2023, is Funding Winter About to Thaw?

With Zepto Becoming First Unicorn of 2023, is Funding Winter About to Thaw?

Rediff.com7 Sep 2023

Quick commerce startups hope to race towards better days. Can they crack the execution code?

Unilever goes cloud-only in landmark transformation

Unilever goes cloud-only in landmark transformation

Rediff.com5 Apr 2023

Unilever completed one of the largest cloud migrations in the consumer goods industry, with a little help from Accenture and Microsoft, and has become a cloud-only enterprise. Accenture and Microsoft, together with their joint venture, Avanade, worked with Unilever to deliver the transformation in 18 months with minimal disruption to business operations, Accenture said in a release. The release added that it has not only helped ensure and optimise operations for Unilever but also provides a platform to drive innovation and growth.

'Cyber attackers are 10 steps ahead'

'Cyber attackers are 10 steps ahead'

Rediff.com4 Apr 2023

'Hacking of an ID or an account will have the same impact on a user in a city and one in a small town.' 'Security is like a railroad, you create it to last for every customer.'

Deutsche India expands tech operations, to hire thousands

Deutsche India expands tech operations, to hire thousands

Rediff.com11 Jul 2023

Deutsche India, which houses the largest technology centre of German investment bank Deutsche Bank, is expanding its operations in India and hiring thousands. "Since January 2023, we have hired more than 2,500 people for Deutsche India and expect a positive trend to continue for the rest of 2023," Dilipkumar Khandelwal, chief executive officer of Deutsche India and Global Head of Technology Centers told 'Business Standard'. "We will continue to hire in the similar range even for the next year." Deutsche India has about 16,000 employees in the country and most of them are engineers.

Jan-Dhan Yojana: Most customers have no clue what to do with it

Jan-Dhan Yojana: Most customers have no clue what to do with it

Rediff.com26 Aug 2019

The Jan-Dhan accounts are zero balance accounts, comes with a life cover of Rs 30,000 per person, and an accidental cover of Rs 100,000. An active user of the account can also get overdraft facility of Rs 5,000 from banks.

'India is big enough to have over 4 airlines'

'India is big enough to have over 4 airlines'

Rediff.com28 Oct 2023

'Within five years, we should be achieving more on the international front than what it took most airlines 15 to 20 years back.'

From plumbers to mehendi artists, local services at your fingertips

From plumbers to mehendi artists, local services at your fingertips

Rediff.com11 Jan 2016

LocalOye is a Bengaluru-based marketplace for local household and personal service providers.

How IT services cos are fighting shrinking client budgets

How IT services cos are fighting shrinking client budgets

Rediff.com31 Oct 2017

IT firms are training employees of their clients and even aspiring IT professionals, in order to create fresh revenue streams amid shrinking deal sizes in traditional software maintenance, says Ayan Pramanik.

Byju's in talks with investors to raise $300 mn in return for more controls

Byju's in talks with investors to raise $300 mn in return for more controls

Rediff.com2 Jan 2024

With investors asking for a change in the board structure at Byju's, the edtech giant's founder and chief executive officer (CEO), Byju Raveendran, is now asking them to put $300 million into the company for more control. The company has rung up $5.8 billion from investors such as General Atlantic, Sofina, the Qatar Investment Authority, Sumeru Ventures, Vitruvian Partners, BlackRock, Chan Zuckerberg Initiative, Sequoia, Silver Lake, Bond Capital, Tencent, and Tiger Global.

India Inc making workplace more inclusive for persons with disabilities

India Inc making workplace more inclusive for persons with disabilities

Rediff.com4 Dec 2023

As the world celebrated International Day of Persons with Disabilities (PwD) on December 3, corporate India has kept up with efforts to make workplaces more inclusive and accessible. Organisations across sectors are taking initiatives such as equipping offices with practical work tools like Braille-friendly and voice-enabled lifts and screen readers. While inclusion has gained pace, only 11.3 per cent (or 3.4 million out of 30 million) Indians with disabilities have jobs.

Trade bodies welcome govt focus on aviation infrastructure

Trade bodies welcome govt focus on aviation infrastructure

Rediff.com27 Jun 2014

In their pre-budget expectations, they also asked the government to assess the option of developing unused airstrips located in various parts of the country to boost air connectivity.

Will sub-par monsoon dent market sentiment?

Will sub-par monsoon dent market sentiment?

Rediff.com22 Apr 2023

While weather forecasters remain divided on how the monsoons will play out in India over the next few months, analysts believe the news at the current juncture - at best - can trigger a knee-jerk reaction in the markets. They believe it is too early to say whether the sub-par monsoon on account of El Nino can seriously dent the market sentiment in the short-to-medium term. "These are just initial forecasts and we will have another round / status update from the weather forecasters a month down the line.