News for 'Customer Focus Services'

Self-Employed? How To Get Term Insurance?

Self-Employed? How To Get Term Insurance?

Rediff.com13 Feb 2024

A prudent guideline for self-employed individuals is to target at least 10 to 15 times their actual annual income when determining life insurance coverage.

AI Express, AirAsia India move to unified reservation system

AI Express, AirAsia India move to unified reservation system

Rediff.com28 Mar 2023

Air India Express and AirAsia India have moved to a unified reservation system, whereby passengers can make bookings for both airlines through an integrated website. The move is part of the ongoing process of merging AirAsia India with Air India Express. The combined entity will focus on leisure-oriented and price-sensitive markets.

What Works For Startups? VC Or Bootstrap?

What Works For Startups? VC Or Bootstrap?

Rediff.com10 Nov 2023

Bootstrapping has put Nithin Kamath of Zerodha in a position where he can trifle with talk about valuation, points out Suveen Sinha.

Living In The Times Of Crime

Living In The Times Of Crime

Rediff.com3 May 2023

Redress for a victim is not easy. It is not really painful to file a cyber-crime complaint.
But someone who is technically unsophisticated enough to fall for a scam will find it hard to navigate the processes, points out Devangshu Datta.

From plumbers to mehendi artists, local services at your fingertips

From plumbers to mehendi artists, local services at your fingertips

Rediff.com11 Jan 2016

LocalOye is a Bengaluru-based marketplace for local household and personal service providers.

'AI is going to be used as a weapon by the bad guys'

'AI is going to be used as a weapon by the bad guys'

Rediff.com17 Oct 2022

'This is a race where every technology can be used by the bad guys and good guys.'

How IT services cos are fighting shrinking client budgets

How IT services cos are fighting shrinking client budgets

Rediff.com31 Oct 2017

IT firms are training employees of their clients and even aspiring IT professionals, in order to create fresh revenue streams amid shrinking deal sizes in traditional software maintenance, says Ayan Pramanik.

Debt Collection Goes Digital

Debt Collection Goes Digital

Rediff.com10 Aug 2023

Companies don't have to be in the field to nudge people to return money they owe lenders.

3 Tips To Choose Home Loan Lender Wisely

3 Tips To Choose Home Loan Lender Wisely

Rediff.com20 Sep 2023

Your awareness about the effect of the home loan tenure and EMI on your loan empowers you to take better decisions, explains Gaurav Mohta.

Working on target to become $5-10 trillion economy: Modi

Working on target to become $5-10 trillion economy: Modi

Rediff.com17 Dec 2023

The government has also set targets for the next 25 years. We are working on the target of becoming a $5-10 trillion economy as well as taking exports to a record high, he said.

Trade bodies welcome govt focus on aviation infrastructure

Trade bodies welcome govt focus on aviation infrastructure

Rediff.com27 Jun 2014

In their pre-budget expectations, they also asked the government to assess the option of developing unused airstrips located in various parts of the country to boost air connectivity.

TCS profit up 26% in Q1 to Rs 2,415 cr

TCS profit up 26% in Q1 to Rs 2,415 cr

Rediff.com14 Jul 2011

Revenue grew by 31.4 per cent to Rs. 10,797 crore.

IPL 2023: The Rs 5,000 Crore Battle!

IPL 2023: The Rs 5,000 Crore Battle!

Rediff.com6 Mar 2023

This season, the nature of the advertising game has changed dramatically with TV and digital rights going to different entities.

SpiceJet hives off cargo & logistics biz

SpiceJet hives off cargo & logistics biz

Rediff.com3 Apr 2023

SpiceJet Ltd on Monday said it has hived off its cargo and logistics business SpiceXpress into a separate entity -- SpiceXpress and Logistics Pvt Ltd, from April 1. The move results in a one-time gain of Rs 2,555.77 crore for SpiceJet, substantially reducing its negative net worth, the company said. It also paves the way for SpiceXpress to raise funds independently, SpiceJet said.

IT sector may be ripe for cherry picking

IT sector may be ripe for cherry picking

Rediff.com13 Dec 2022

The information technology (IT) services industry could see value investors taking selective punts in the near future. While growth remains visible, managements across the board have been cautious or measured in their guidance and have also complained about a combination of margin pressures and high churn. The two factors are related in that employee compensation is a large component of IT costs and high churn has forced firms to hike compensation packages and also invest more in hiring, training, and retention.

10 Job Skills That Will Rule 2024

10 Job Skills That Will Rule 2024

Rediff.com2 Jan 2024

Cultivate a thirst for knowledge, explore online courses, attend workshops and network with peers. Embrace opportunities to learn new skills and stay updated about industry trends to remain relevant and future-proof your career, advises Manu Saigal, director-general, staffing, Adecco India.

TCS pink slip to techies with fudged CVs

TCS pink slip to techies with fudged CVs

Rediff.com14 Jul 2008

The IT-BPO industry is becoming increasingly alert on fake biodatas. India's largest IT serivces provider, Tata Consultancy Service, has recently asked close to 20 employees at its Kolkata centre to leave after the company, during the background verification, found that these employees have used fudged resumes to get jobs.

This is what Mamata's rail has in store for you

This is what Mamata's rail has in store for you

Rediff.com24 Feb 2010

Presenting the Rail Budget for 2010-11 in Parliament on Wednesday, Union Railway Minister Mamata Banerjee said that there will be no increase in the passenger fares of any class or category of trains.

1.5 Million Vacancies In Cybersecurity!

1.5 Million Vacancies In Cybersecurity!

Rediff.com3 Mar 2023

'The skilling gap is a serious issue.' 'We partner with the government on skilling, but as a company we have several skilling programmes, and we work closely with the partner ecosystem.

Banks And Fintech Both Need Each Other

Banks And Fintech Both Need Each Other

Rediff.com2 Dec 2021

The fundamental issue between banks and fintech would be who will own the customer and who will be the service provider.

The Credila Success Story

The Credila Success Story

Rediff.com10 Jul 2023

Education finance is a complex and dynamic sector. There are too many variables -- the course, the calibre of students, the universities, and the job prospects once the course is over, notes Tamal Bandyopadhyay.

India's Foreign Trade Policy 2023 eyes $2 trillion exports by 2030

India's Foreign Trade Policy 2023 eyes $2 trillion exports by 2030

Rediff.com31 Mar 2023

The government on Friday came out with Foreign Trade Policy (FTP) 2023 which seeks to boost the country's exports to $2 trillion by 2030 by shifting from incentives to remission and entitlement based regime. Unlike the practice of announcing 5-year FTP, the latest policy has no end date and will be updated as and when needed, said Director General of Foreign Trade (DGFT) Santosh Sarangi while briefing media about FTP 2023. Earlier, Commerce and Industry Minister Piyush Goyal unveiled FTP 2023 which will come into effect from April 1, 2023.

TCS ranked 58th most valuable US brand

TCS ranked 58th most valuable US brand

Rediff.com9 Aug 2016

TCS' brand value grew 286 per cent from $2.3 billion in 2010 to $9.04 billion in 2016

Maruti plans to convert its website into vehicle financing platform

Maruti plans to convert its website into vehicle financing platform

Rediff.com15 Oct 2021

India's largest carmaker, Maruti Suzuki India (MSIL), is focused on getting 50 per cent of its customers' car-financing transactions executed through its Smart Finance platform by next year. Shashank Srivastava, executive director-sales, MSIL, said this will help the company turn its website into a single-window channel through which customers can select their models, find dealers, and arrange financing. He said there is a likelihood that 100 per cent of its customers availing of financing will take it through Smart Finance. To date, the company has disbursed Rs 6,500-crore loans via Smart Finance to around 100,000 customers, accounting for 28 per cent of all finance-based car-purchase transactions for the company.

TCS boss on his company's growth plans in the medium and long term

TCS boss on his company's growth plans in the medium and long term

Rediff.com18 May 2021

Customers embarking on multi-year technology refresh cycle and their increased focus on growth and transformation (G&T) initiatives are expected to provide strong growth levers for Tata Consultancy Services (TCS) in the medium and long term, its CEO Rajesh Gopinathan said.

Stay focused, Satyam CEO tells associates

Stay focused, Satyam CEO tells associates

Rediff.com26 Jun 2009

After Tech Mahindra emerged as an investor in April, he said he travelled to meet customers, associates and teams across the world. 'All of them are interested in the future. I dream of an enterprise which remains connected to its customers, partners, influencers and the society in more ways than one,' Mahindra Satyam CEO C P Gurnani said. 'Let's make a great future together.'

SBI plans to position YONO as complete digital bank

SBI plans to position YONO as complete digital bank

Rediff.com11 Mar 2022

The country's largest lender State Bank of India (SBI) will revamp its banking application (app) YONO and position it as a complete digital bank (DB) under a new rubric 'Only YONO' for enhancing customer experience and ease of use. The bank plans to bring in a consultant to help draw up the project plan, keeping in mind business goals for the next five years. With 54 million monthly active users (MAUs), SBI YONO has seen growth of over 35 per cent in MAUs in 2021.

Why Do Banks Hide Losses?

Why Do Banks Hide Losses?

Rediff.com21 Mar 2023

Believe it or not, the regulator is even stretching its arm to identify stressed borrowers and gauge the 'distance to default' as a measure of a particular bank's fragility, reveals Tamal Bandyopadhyay.

What IndiGo Learnt From The Pandemic

What IndiGo Learnt From The Pandemic

Rediff.com1 Dec 2021

'Everyone says never waste a crisis.' 'When we went into Covid and we were in total lockdown, we were at work.' 'The planes were not flying and we wondered what to do.' 'We looked at each of our performance metrics -- what are customers complaining about, how do employees feel, how do investors feel?'

Who Fared Better On Economy? Modi Or Manmohan

Who Fared Better On Economy? Modi Or Manmohan

Rediff.com15 Feb 2024

Whether it was the MGNREGS or the NFSA or the Aadhaar-based DBT scheme for cash transfer, the Modi government has built on the basic architecture created by the Singh government. Policy makers in the Modi government, instead of discarding them as products of the previous political regime, worked on them, expanded their scope and reach, and used new tools to improve their performance, explains A K Bhattacharya.

Despite headwinds Info Edge stock rally continues on strong Q4 performance

Despite headwinds Info Edge stock rally continues on strong Q4 performance

Rediff.com9 Jun 2023

Info Edge (India) reported a good fourth quarter for the 2022-23 financial year (Q4FY23) given depressed conditions in the Key IT segment. The billing growth of 13.7 per cent year-on-year (YoY) in recruitment was well ahead of market expectations. There was solid growth in realisations (up 5.5 per cent) as well as unique customers (up 7.7 per cent).

A new fintech world is upon us amid funding drought, lower valuations

A new fintech world is upon us amid funding drought, lower valuations

Rediff.com29 May 2023

In January, Visa's chief executive officer, Al Kelly, said during an earnings call that "there's been a burst of the balloon in valuations in the fintech world". Noting that the trend of lower valuations "is a helpful characteristic of the current environment", he added: "We will look for capabilities and management teams that will bring more value to Visa than we can bring ourselves." Data from KPMG's Pulse of Fintech H2'22 shows that global fintech investment - via mergers and acquisitions (M&As), private equity (PE) and venture capital (VC) firms - at $164.1 billion in 2022, was down 31 per cent over the year before. Indian fintechs held up better during this timeframe, attracting $6 billion, or a fall of 24 per cent.

'We talk about India in every board meeting'

'We talk about India in every board meeting'

Rediff.com23 May 2023

'India has a lot of potential, not just in commercial aspects, but also in hiring of people and sourcing of products.'

All Eyes On M&M-RBL Bank Saga

All Eyes On M&M-RBL Bank Saga

Rediff.com14 Sep 2023

Why did the company zero in on RBL Bank to understand the business of banking? While the M&M investors heaved a sigh of relief, one gentleman must have been all smiles after this, RBL Bank MD and CEO R Subramaniakumar, notes Tamal Bandyopadhyay.

India will be key in cloud services strategy, says Google

India will be key in cloud services strategy, says Google

Rediff.com25 Mar 2016

Google is investing heavily in creating business tools and products, driven by open source technology and machine learning

Jet Airways appoints Sanjiv Kapoor as CEO

Jet Airways appoints Sanjiv Kapoor as CEO

Rediff.com4 Mar 2022

Grounded carrier Jet Airways on Friday announced the appointment of Sanjiv Kapoor as the chief executive officer. His appointment to the post comes days after the airline brought in former Sri Lankan Airlines CEO Vipula Gunatileka as the chief financial officer. Kapoor, who is currently the president of Oberoi Hotels and Resorts, has been associated with budget carriers SpiceJet and GoAir as well as with full-service carrier Vistara in various capacities in the past.

Job postings decline in Sep on annual basis

Job postings decline in Sep on annual basis

Rediff.com11 Oct 2022

Job postings declined on an annual basis in September but witnessed a marginal uptick compared to August this year, a report said on Tuesday. There was a fall in job postings in various sectors, including media and entertainment, home appliances, shipping and marine, IT and BPO/ITES compared to September 2021. For September 2022, the Monster Employment Index (MEI) showed that there was a 4 per cent decline in hiring activities on an annual basis but a 1 per cent rise on a month-on-month basis.

What if Vodafone Idea shuts shop?

What if Vodafone Idea shuts shop?

Rediff.com21 Aug 2021

Reliance Jio and Bharti Airtel have enough capacity to absorb over 113.9 million Vodafone Idea subscribers who are on 4G if Vodafone Idea has to shut operations.