News for 'Customer Focus Services'

WiMax: MTNL to share revenue with franchise

WiMax: MTNL to share revenue with franchise

Rediff.com10 Aug 2009

MTNL intends to allow one successful bidder each in its licensed area of Delhi and Mumbai for the deployment and operation of its Wi-Max system on exclusive, revenue-sharing basis. The network proposed to be deployed should provide fully converged broadband data and voice services such as access to internet, VPN clients, QoS to individual subscribers and cell support video conferencing, the PSU in said its global expression-of-interest notice.

Deutsche India expands tech operations, to hire thousands

Deutsche India expands tech operations, to hire thousands

Rediff.com11 Jul 2023

Deutsche India, which houses the largest technology centre of German investment bank Deutsche Bank, is expanding its operations in India and hiring thousands. "Since January 2023, we have hired more than 2,500 people for Deutsche India and expect a positive trend to continue for the rest of 2023," Dilipkumar Khandelwal, chief executive officer of Deutsche India and Global Head of Technology Centers told 'Business Standard'. "We will continue to hire in the similar range even for the next year." Deutsche India has about 16,000 employees in the country and most of them are engineers.

Byju's in talks with investors to raise $300 mn in return for more controls

Byju's in talks with investors to raise $300 mn in return for more controls

Rediff.com2 Jan 2024

With investors asking for a change in the board structure at Byju's, the edtech giant's founder and chief executive officer (CEO), Byju Raveendran, is now asking them to put $300 million into the company for more control. The company has rung up $5.8 billion from investors such as General Atlantic, Sofina, the Qatar Investment Authority, Sumeru Ventures, Vitruvian Partners, BlackRock, Chan Zuckerberg Initiative, Sequoia, Silver Lake, Bond Capital, Tencent, and Tiger Global.

'Cyber attackers are 10 steps ahead'

'Cyber attackers are 10 steps ahead'

Rediff.com4 Apr 2023

'Hacking of an ID or an account will have the same impact on a user in a city and one in a small town.' 'Security is like a railroad, you create it to last for every customer.'

India Inc making workplace more inclusive for persons with disabilities

India Inc making workplace more inclusive for persons with disabilities

Rediff.com4 Dec 2023

As the world celebrated International Day of Persons with Disabilities (PwD) on December 3, corporate India has kept up with efforts to make workplaces more inclusive and accessible. Organisations across sectors are taking initiatives such as equipping offices with practical work tools like Braille-friendly and voice-enabled lifts and screen readers. While inclusion has gained pace, only 11.3 per cent (or 3.4 million out of 30 million) Indians with disabilities have jobs.

Ola shuts food and grocery delivery services

Ola shuts food and grocery delivery services

Rediff.com11 Mar 2016

Ola's rival Uber is trying to set up a local engineering centre in Bengaluru.

Asia Cup: Bangladesh take on Sri Lanka in must-win Super-4 match

Asia Cup: Bangladesh take on Sri Lanka in must-win Super-4 match

Rediff.com8 Sep 2023

Survival will be foremost in Bangladesh's mind whereas Sri Lanka will aim for a winning start when they cross swords in the second Super 4 match of the Asia Cup in Colombo on Saturday.

More Freebies In The Interim Budget?

More Freebies In The Interim Budget?

Rediff.com15 Dec 2023

The rising goods and services tax (GST) and personal income-tax collections may bolster the Narendra Modi government's ability to announce new schemes or enhance existing ones.

Paytm's Q1 earnings may be a blip; analysts positive on the stock

Paytm's Q1 earnings may be a blip; analysts positive on the stock

Rediff.com1 Aug 2023

While analysts assessed One97 Communications (Paytm) Q1FY24 results as in-line with guidance, the market was disappointed and the stock fell by around 5 per cent. Paytm reported a net loss of Rs 360 crore, but revenue grew 39 per cent year-on-year (YoY) to Rs 2,340 crore. It was supported by strong growth in gross merchandising value (GMV), higher disbursements and the addition of subscription devices.

Will sub-par monsoon dent market sentiment?

Will sub-par monsoon dent market sentiment?

Rediff.com22 Apr 2023

While weather forecasters remain divided on how the monsoons will play out in India over the next few months, analysts believe the news at the current juncture - at best - can trigger a knee-jerk reaction in the markets. They believe it is too early to say whether the sub-par monsoon on account of El Nino can seriously dent the market sentiment in the short-to-medium term. "These are just initial forecasts and we will have another round / status update from the weather forecasters a month down the line.

Jan-Dhan Yojana: Most customers have no clue what to do with it

Jan-Dhan Yojana: Most customers have no clue what to do with it

Rediff.com26 Aug 2019

The Jan-Dhan accounts are zero balance accounts, comes with a life cover of Rs 30,000 per person, and an accidental cover of Rs 100,000. An active user of the account can also get overdraft facility of Rs 5,000 from banks.

'The agenda is 'insurance for all by 2047''

'The agenda is 'insurance for all by 2047''

Rediff.com31 Dec 2023

'If you want it to grow well and serve the true needs of the economy, it needs a lot of freedom and flexibility, which comes in terms of the reform objective set by the regulator.'

Raveendran puts Rs 4K cr own wealth into Byju's

Raveendran puts Rs 4K cr own wealth into Byju's

Rediff.com6 Dec 2023

Byju Raveendran, founder of educational technology (edtech) firm Byju's, has injected around Rs 4,000 crore of personal capital into the company in recent months. This move comes as the company grapples with challenges, including securing fresh capital, delays in financial reporting, and legal disputes with lenders. "Raveendran has pledged personal property to assist the company in dealing with the crisis. "He conveyed to employees that despite perceptions of being a billionaire, he has reinvested a major portion of his wealth back into the company," said a person familiar with the matter.

From plumbers to mehendi artists, local services at your fingertips

From plumbers to mehendi artists, local services at your fingertips

Rediff.com11 Jan 2016

LocalOye is a Bengaluru-based marketplace for local household and personal service providers.

How IT services cos are fighting shrinking client budgets

How IT services cos are fighting shrinking client budgets

Rediff.com31 Oct 2017

IT firms are training employees of their clients and even aspiring IT professionals, in order to create fresh revenue streams amid shrinking deal sizes in traditional software maintenance, says Ayan Pramanik.

First two retail stores in India 'milestone' for Apple: Tim Cook

First two retail stores in India 'milestone' for Apple: Tim Cook

Rediff.com5 May 2023

India is at a "tipping point" and a major focus for Apple, the technology giant's CEO Tim Cook has said, terming the opening of its first two retail stores in the country - in Mumbai and Delhi - as a "milestone" for the company. Speaking at Apple's Q2 2023 earnings call on Thursday, Cook emphasised the dynamism and vibrancy in the Indian market, calling it "unbelievable". "Looking at the business in India, we did set a quarterly record, grew very strong, double digits year-over-year.

Trade bodies welcome govt focus on aviation infrastructure

Trade bodies welcome govt focus on aviation infrastructure

Rediff.com27 Jun 2014

In their pre-budget expectations, they also asked the government to assess the option of developing unused airstrips located in various parts of the country to boost air connectivity.

TCS profit up 26% in Q1 to Rs 2,415 cr

TCS profit up 26% in Q1 to Rs 2,415 cr

Rediff.com14 Jul 2011

Revenue grew by 31.4 per cent to Rs. 10,797 crore.

How Jio plans to auction spectrum required by NGSO

How Jio plans to auction spectrum required by NGSO

Rediff.com14 Jun 2023

Reliance Jio has suggested an alternative plan to the The Telecom Regulatory Authority of India (Trai) under which spectrum required by non-geostationary orbit satellite (NGSO) operators to run their gateway terminals should be auctioned geographically, based on districts, rather than circles as done for mobile services. For spectrum which would be required to connect user terminals (like individual homes), Jio has suggested it should be auctioned frequency-wise and exclusively to an operator at a pan-India level. The move is significant as the auctioning of satellite space spectrum has been vehemently opposed by low earth orbit satellite operators (satellites which circle at low altitudes of 200-2000 km).

'AI is going to be used as a weapon by the bad guys'

'AI is going to be used as a weapon by the bad guys'

Rediff.com17 Oct 2022

'This is a race where every technology can be used by the bad guys and good guys.'

AI Express, AirAsia India move to unified reservation system

AI Express, AirAsia India move to unified reservation system

Rediff.com28 Mar 2023

Air India Express and AirAsia India have moved to a unified reservation system, whereby passengers can make bookings for both airlines through an integrated website. The move is part of the ongoing process of merging AirAsia India with Air India Express. The combined entity will focus on leisure-oriented and price-sensitive markets.

Living In The Times Of Crime

Living In The Times Of Crime

Rediff.com3 May 2023

Redress for a victim is not easy. It is not really painful to file a cyber-crime complaint.
But someone who is technically unsophisticated enough to fall for a scam will find it hard to navigate the processes, points out Devangshu Datta.

TCS pink slip to techies with fudged CVs

TCS pink slip to techies with fudged CVs

Rediff.com14 Jul 2008

The IT-BPO industry is becoming increasingly alert on fake biodatas. India's largest IT serivces provider, Tata Consultancy Service, has recently asked close to 20 employees at its Kolkata centre to leave after the company, during the background verification, found that these employees have used fudged resumes to get jobs.

This is what Mamata's rail has in store for you

This is what Mamata's rail has in store for you

Rediff.com24 Feb 2010

Presenting the Rail Budget for 2010-11 in Parliament on Wednesday, Union Railway Minister Mamata Banerjee said that there will be no increase in the passenger fares of any class or category of trains.

What Works For Startups? VC Or Bootstrap?

What Works For Startups? VC Or Bootstrap?

Rediff.com10 Nov 2023

Bootstrapping has put Nithin Kamath of Zerodha in a position where he can trifle with talk about valuation, points out Suveen Sinha.

Debt Collection Goes Digital

Debt Collection Goes Digital

Rediff.com10 Aug 2023

Companies don't have to be in the field to nudge people to return money they owe lenders.

Self-Employed? How To Get Term Insurance?

Self-Employed? How To Get Term Insurance?

Rediff.com13 Feb 2024

A prudent guideline for self-employed individuals is to target at least 10 to 15 times their actual annual income when determining life insurance coverage.

3 Tips To Choose Home Loan Lender Wisely

3 Tips To Choose Home Loan Lender Wisely

Rediff.com20 Sep 2023

Your awareness about the effect of the home loan tenure and EMI on your loan empowers you to take better decisions, explains Gaurav Mohta.

IPL 2023: The Rs 5,000 Crore Battle!

IPL 2023: The Rs 5,000 Crore Battle!

Rediff.com6 Mar 2023

This season, the nature of the advertising game has changed dramatically with TV and digital rights going to different entities.

IT sector may be ripe for cherry picking

IT sector may be ripe for cherry picking

Rediff.com13 Dec 2022

The information technology (IT) services industry could see value investors taking selective punts in the near future. While growth remains visible, managements across the board have been cautious or measured in their guidance and have also complained about a combination of margin pressures and high churn. The two factors are related in that employee compensation is a large component of IT costs and high churn has forced firms to hike compensation packages and also invest more in hiring, training, and retention.

SpiceJet hives off cargo & logistics biz

SpiceJet hives off cargo & logistics biz

Rediff.com3 Apr 2023

SpiceJet Ltd on Monday said it has hived off its cargo and logistics business SpiceXpress into a separate entity -- SpiceXpress and Logistics Pvt Ltd, from April 1. The move results in a one-time gain of Rs 2,555.77 crore for SpiceJet, substantially reducing its negative net worth, the company said. It also paves the way for SpiceXpress to raise funds independently, SpiceJet said.

TCS ranked 58th most valuable US brand

TCS ranked 58th most valuable US brand

Rediff.com9 Aug 2016

TCS' brand value grew 286 per cent from $2.3 billion in 2010 to $9.04 billion in 2016

Banks And Fintech Both Need Each Other

Banks And Fintech Both Need Each Other

Rediff.com2 Dec 2021

The fundamental issue between banks and fintech would be who will own the customer and who will be the service provider.

Working on target to become $5-10 trillion economy: Modi

Working on target to become $5-10 trillion economy: Modi

Rediff.com17 Dec 2023

The government has also set targets for the next 25 years. We are working on the target of becoming a $5-10 trillion economy as well as taking exports to a record high, he said.

Stay focused, Satyam CEO tells associates

Stay focused, Satyam CEO tells associates

Rediff.com26 Jun 2009

After Tech Mahindra emerged as an investor in April, he said he travelled to meet customers, associates and teams across the world. 'All of them are interested in the future. I dream of an enterprise which remains connected to its customers, partners, influencers and the society in more ways than one,' Mahindra Satyam CEO C P Gurnani said. 'Let's make a great future together.'

1.5 Million Vacancies In Cybersecurity!

1.5 Million Vacancies In Cybersecurity!

Rediff.com3 Mar 2023

'The skilling gap is a serious issue.' 'We partner with the government on skilling, but as a company we have several skilling programmes, and we work closely with the partner ecosystem.

TCS boss on his company's growth plans in the medium and long term

TCS boss on his company's growth plans in the medium and long term

Rediff.com18 May 2021

Customers embarking on multi-year technology refresh cycle and their increased focus on growth and transformation (G&T) initiatives are expected to provide strong growth levers for Tata Consultancy Services (TCS) in the medium and long term, its CEO Rajesh Gopinathan said.

Maruti plans to convert its website into vehicle financing platform

Maruti plans to convert its website into vehicle financing platform

Rediff.com15 Oct 2021

India's largest carmaker, Maruti Suzuki India (MSIL), is focused on getting 50 per cent of its customers' car-financing transactions executed through its Smart Finance platform by next year. Shashank Srivastava, executive director-sales, MSIL, said this will help the company turn its website into a single-window channel through which customers can select their models, find dealers, and arrange financing. He said there is a likelihood that 100 per cent of its customers availing of financing will take it through Smart Finance. To date, the company has disbursed Rs 6,500-crore loans via Smart Finance to around 100,000 customers, accounting for 28 per cent of all finance-based car-purchase transactions for the company.